Our Workshop

Created Together, Crafted by Masters

Guided by a master jeweller from beginning to end. You will be involved in creating something unique that requires your input just as much as it requires our gemstones, metal and craftsmanship.

A Legacy of Master Jewellery Making

For over 40 years, we have been crafting and restoring jewellery. Our team of Master Jewellers, with their extensive expertise and passion for jewellery, has been dedicated to this art. This devotion ensures that every piece of jewellery that comes through our workshop receives personalised attention.

Heading our workshop is Robert’s son, James, the lead Master Jeweller who meticulously oversees each item passing through our workshop. Through our in-house workshop, we offer a personalised custom design service that goes beyond ordinary off-the-shelf pieces.

Our design service, offered at no charge, allows you to explore designs until you find the perfect one. Guided by a Master Jeweller from start to finish, you play a vital role in creating something exceptional. Your input is as crucial as our gemstones, metals, and craftsmanship, resulting in a truly unique piece.

At the core of who we are is our genuine love for what we do.

This passion permeates every aspect of our business, from the initial design concept to the final polishing of a finished piece. It is this love for our craft that ensures our customers receive jewellery of the highest quality, crafted with care and attention to detail.

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Customisation

  • All customisation is handled within our own workshop, ensuring quality control and expert craftsmanship at every stage.
  • We work closely with you to design and create jewellery that reflects your personal style and preferences.
  • Every piece is uniquely crafted, not mass-produced or off-the-shelf.
  • Our custom services offer a wider range of design options compared to standard jewellery collections.
Note

Quality Control

  • Having our own workshop allows us to closely monitor every stage of the jewellery-making and servicing process.
  • Each piece is crafted with exceptional attention to detail to meet our high standards of excellence.
  • Every item must pass strict quality checks before leaving our workshop.
  • Each piece is independently reviewed by two Master Jewellers to ensure absolute accuracy and flawless finish.
Exchange

Faster Turnaround Time

  • Our in-house workshop reduces the time required to complete orders.
  • By not relying on external suppliers or manufacturers, we maintain full control over the production process.
  • This enables us to respond quickly to customer needs, whether for custom designs or jewellery repairs.
  • Custom orders and servicing are completed more efficiently without compromising on quality.
Ring Resizing

Repair and Maintenance

  • Jewellery naturally requires maintenance and care over time.
  • Our own workshop allows us to carry out repairs efficiently and professionally.
  • Clients can bring damaged or worn jewellery directly to our shop for assessment.
  • Our Master Jewellers promptly examine each piece to determine the best restoration approach.
Secure Returns Process

What we Offer

    Ring sizing, Resetting stones, Repairing claws and settings, Tightening loose gemstones, Soldering and chain repair, Clasp repair or replacement for bracelets and necklaces, Restringing of pearls, Professional Cleaning and polishing, Fitting watch batteries or bands, Watch repairs & servicing

WORKSHOP VIDEOS

Clean & Polishing

Handmaking a Pendant

About Us

Handmaking a Ring

CONSULT WITH A JEWELLERY SPECIALIST

A more thoughtful way to experience fine jewelry, built around you.

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