Robert Cliff Master Jewellers is committed to providing the highest level of customer service. For more information, please contact us at 02 8850 5400, or email us.
Robert Cliff Master Jewellers offers free insured FedEx® outgoing shipping on all US, Canadian, UK, and Australian orders. We also offer free return shipping for all US, Canadian, UK, and Australian ring and loose diamond orders.
We offer complimentary 30 day returns so that you are satisfied with your order. Return within 30 days for an exchange or full refund. Return shipping is free for US, Canadian, UK, and Australian ring and loose diamond orders.
DISTINCTIVE ECO-FRIENDLY PACKAGING
All Robert Cliff Master Jewellers jewellery arrives in eco-friendly packaging. Rings are presented in our sustainably harvested wood boxes. We also offer complimentary personalised gift cards.
FREE RING SIZING
Robert Cliff Master Jewellers offers a complimentary ring resizing within the first 30 days.
SPECIAL ORDERS AND CUSTOM JEWELLERY
We can customise any of our standard items to fit your personal style. We can also create a one-of-a-kind full custom piece, or can special order a particular gemstone.
We can engrave an engagement or wedding ring with your personalised message.
We are proud to offer our entire jewellery collection to customers around the world. Contact us to place an order.
FLEXIBLE PAYMENT OPTIONS
We offer several payment options to make your purchase easier, including all major credit cards, bank transfer.
TEMPORARY ENGAGEMENT SETTING
We offer a temporary solitaire engagement setting if you would like your partner to participate in selecting the setting, but are confident in the loose diamond.
RCMJ QUALITY GUARANTEE
Our six-year quality guarantee is an add-on that protects your purchase from wear and tear. Contact us for pricing.
VISIT OUR CASTLE HILL SHOWROOM
The Robert Cliff Master Jewellers showroom is an elegant and serene environment to privately view our jewellery collection. Make an appointment today!
EXPEDITE SERVICE & SHIPPING REQUESTS
We offer expedited production service if you need your order sooner than the expected timeframe. Upon request, we can also provide Saturday shipping and can hold your package at a FedEx location.
DIAMOND LASER INSCRIPTIONS
Many of our diamonds are laser inscribed. Contact us to find out the inscription details of your selected diamond.
Our jewellery specialists are happy to guide you through the entire purchase process. We can email images, recommend specific gem options, and provide quotes.
A Robert Cliff Master Jewellers gift certificate is perfect for any occasion!
Come in and tell us what you’d like to spend and we’ll do the rest. Simple, quick and sure to please!
TRACK YOUR ORDER
Track your order online to determine your expected delivery date and FedEx tracking number, if it has been generated.
FREE LIFETIME DIAMOND UPGRADE
Upgrade your natural diamond and receive 100% of the original price. View details of our program.